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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carl Sanders

Carl Sanders

November 11, 2023

5  out of  5
rating by Carl Sanders
"Great experience and easy to work with. Answered all my questions in detail and got the exact insurance I needed for my business. Thank you."
We responded:
"Thank you, we strive to give everyone a positive experience."
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Joann Sanchez

August 11, 2023

5  out of  5
rating by Joann Sanchez
"John has always been very responsive and helpful. He was able to find me the best rate quickly, and handle all the paperwork. He is fantastic and easy to work with!"
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Judith Reynolds

June 9, 2023

5  out of  5
rating by Judith Reynolds
"They are very professional and very responsive. They listen to you to come up with best options. I was looking around to find best insurance rates for my home. I called maybe four different insurance agencies. John was the best. He helped me a lot. He spent good amount of time with patience to find me best deals and explained me everything in details. Definitely recommend it. Thanks"
We responded:
"Thank you Judith, my team strives to help you understand your insurance needs and be of service to you."
Profile photo of Felicia Wood

Felicia Wood

May 15, 2023

5  out of  5
rating by Felicia Wood
"This insurance company is phenomenal. All of the staff are very helpful to the customers and agents. John Hadley is Great guy and you will never meet someone better than him."
We responded:
"Thank you for your review of our office. We strive to educate and simplify insurance which can be confusing and love helping our clients. "
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sky web

May 9, 2023

5  out of  5
rating by sky web
"Best prices ever and courteous service"
We responded:
"Thank you, we appreciate your comments and hope to serve all your insurance needs."
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Janet Speer

September 21, 2021

5  out of  5
rating by Janet Speer
"I have been with them for 10 years now. They have great customer service and are always There when I need them."
We responded:
"Thank you Janet for your review and kind words. We are here to serve our clients with their home insurance, auto insurance as well as life from our San Marcos office. We value customers like you."
Profile photo of Lauren Gregory

Lauren Gregory

February 5, 2021

5  out of  5
rating by Lauren Gregory
"Huge shout out to the John Hadley office! When you need your insurance - its never a fun experience but Kathy at Johns office is FANTASTIC- we had the most stellar service - she took care of us EVERY STEP OF THE WAY! We could not be happier with our insurance and the personal attention we ALWAYS receive! Thank you and we refer you to everyone we know who ever mentions insurance! Thank you again!"
We responded:
"Thank you Lauren. We pride ourselves in offering the best value for your insurance dollar."
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Jason Jonsson

August 19, 2020

5  out of  5
rating by Jason Jonsson
"Personal professional and surprisingly friendly service. Everything explained that needs to be, and very reasonable prices."
Profile photo of Tessa D'Souza

Tessa D'Souza

March 19, 2019

5  out of  5
rating by Tessa D'Souza
"This group has been nothing short of amazing from day one. We have been working with them for about 4 years and they always find the best options for us. Special thanks to Evan Hadley for all of his help while we were purchasing our first home! He helped us along the way and was always available to make things as easy as possible. Thank you all!"
We responded:
"Hi Tessa, thank you so much for the review! We're thankful to have customers like you. We look forward to serving you for years to come. -John Hadley"
Profile photo of Aaron Carpenter

Aaron Carpenter

December 17, 2018

1  out of  5
rating by Aaron Carpenter
"Happy to take your money, but will triple your rate if you ever make a claim. I had two small at fault fender benders with absolutely no damage to my vehicle and very little to the other car and my rate triples for 3yrs?? Such a racket. I could understand if there were major damage or a dui or medical bills or something but tripling the monthly rate for a couple of small incidents? Really disappointing to feel so taken advantage of. This breaks down to an additional $7800+ over three years for very minor damage. Buyer beware! I Will be changing to another company and letting everyone one I know not to use State Farm in the future."
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Sean Morton

May 3, 2018

5  out of  5
rating by Sean Morton
"John and his team are great to work with!"
We responded:
"Thank you."
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Juan Araya

October 20, 2017

5  out of  5
rating by Juan Araya
"Just met with Letty the office manager. She helped me get the right coverage for my commercial vehicles. Turns out I was paying for coverage that didn’t even apply to me and missing some things that I truly needed. Just glad someone was able to help me make heads or tales of this.👍"
We responded:
"We'e got you covered, Juan! Thanks for the support. -John"
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dustin Scott

October 17, 2017

5  out of  5
rating by dustin Scott
"John and his staff at the office were integral to helping me figure out what I needed in my insurance policy. I had a lot of questions and they were patient and understanding with me which I found very comforting. I am so grateful that they were able to take care of all my policies and now I am stress free regarding my insurance needs. Than you so much guys!"
We responded:
"Thank you so much for the support, Dustin! -John"